Specific atrocious feedback can break it or make it in the aggressive catering industry. If they feel it’s undeserved, so no wonder many of the businessman owners are not agreeable to consume such interpretation.
In Chester UK a restaurant Sticky Walnut has newly accepted a 2-star review on Tripadvisor.
The reviewer admires the taste of the food but condemns the management team which he called “Ryanair style”
Bring about rude feedback, the owner Gray penned this jaw-dropping response where he laid it all out on the table.
And this is what people have commented on it